System administration

Managed services

In addition to our facilities management packages, you can also count on our technical team for your server administration. We support all server types including web servers, mail and database servers, FTP, SMTP and more.

System administration covers all server support with the aim of improving your system, changing settings or adding new features.

The scope of this support covers all standard system administration tasks. The list below is not exhaustive: please contact our technical team for any other request.

Linux Server

Activating an SSL on ProFTPD
Security audit
Configuring an SMTP relay
Creating and sending a server backup
Installation of 1 to 5 Debian packages
Installation of 5 PHP libraries
Installation of 5 ISP Config
Installation of Pear + 5 modules
Installation of phpdig
Installation of Xvfb
Installation of Zend Optimizer
Installation of locales
Installation of an SSL certificate
Installation of a payment kit
Installation of a VPN IPsec
Standard support to restore the Apache service
Setting up an additional SMTP listening port
Setting up log rotation using logrotate
Optimization of MySQL (cache etc.)
PHP settings
Reset of hard root password
Reset of server soft root password (if accessible)

Plesk Systems

Activating the RBLs
Activating the SMTP relay
Adding the Application Vault
Adding the Dr. Web plugin
Adding the SpamAssassin plugin
Creating 10 web domains for the client
Creating 50 e-mail accounts for the client
Creating a domain for the client
Creating a webuser
Data migration for 1 domain

LAMP Platform

Installation of Apache
Installation of PHP
Installation of AwStats
Adding a library for PHP (GD, MySQL, PostgreSQL etc.)
Installation and configuration of Proftpd
Installation of Postfix (Unix authentication)
Standard installation and configuration of SpamAssassin
Standard installation and configuration of MySQL (4.x or 5.x)
Installation of PhpMyAdmin
Installation of PostgreSQL (8.x)
Installation of PhpPgAdmin

Network

Configuring a link between servers
Configuring a private VLAN (access switch)

Tickets

For an ultra-responsive service, we recommend purchasing a system administration ticket bundle.

You subscribe to a bundle at the start of the contract. We then deduct the tickets used each time you submit a request.

The ticket response time is often less than 24 hours.

This is the most flexible solution for dedicated managed hosting.

Quotation

Our technical team can provide a no-obligation personalized quotation at any time. Simply contact the sales department for a quotation.

This is the simplest way to get dedicated managed hosting.

The price of our support varies according to the time slot, risk level and skills required.

Processing times are a bit longer than for tickets: allow 2 to 4 working days.