+1 514 600-6124 
+33 1 80 82 82 60
On-call services
An out-of-hours on-call service for emergencies or planned work on your domain names.
Advanced DNS solutions
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Access to a verified service limited to listed people who are authenticated when the request is made.
Support tickets
Simple pricing according to a pricing grid by service, and based on support tickets.
Support available at any time
SafeBrands’s on-call out-of-hours service provides service continuity 24/7, 7 days a week for specific operations, including:
- Changing DNS servers
- Zone file support
- Setting up additional options on your domain names
- Dealing with any technical issue (redirection, e-mail etc.)
- Dealing with an unidentified login to your client area
- Phishing or hacking attempt
Emergency support and planned work
Support can be provided immediately on request, but also by working with your teams on operations that are prepared and planned in advance such as overnight changes to DNS zones.
Authenticated support
Support is provided solely for requests made by authorized persons named in a secure document, who are authenticated when the request is made.
SAFEBRANDS EMEA
54, rue Greneta
75002 Paris
FRANCE
Tél.: +33 (0)1 80 82 82 60
Fax: +33 (0)1 80 82 82 61
SAFEBRANDS SOUTHERN EUROPE
Pôle Media Belle de Mai
37, rue Guibal
13356 Marseille Cedex 3
FRANCE
Tél.: +33 (0)4 88 66 22 22
Fax : +33 (0)4 88 66 22 20
54, rue Greneta
75002 Paris
FRANCE
Tél.: +33 (0)1 80 82 82 60
Fax: +33 (0)1 80 82 82 61
SAFEBRANDS SOUTHERN EUROPE
Pôle Media Belle de Mai
37, rue Guibal
13356 Marseille Cedex 3
FRANCE
Tél.: +33 (0)4 88 66 22 22
Fax : +33 (0)4 88 66 22 20
SAFEBRANDS NORTH AMERICA
4284 rue de la Roche
Montréal (Québec)
H2J 3H9 CANADA
SAFEBRANDS COTE D'AZUR
La Verrière
4 boulevard de Cimiez
06000 Nice
FRANCE
Tél. : +33 (0)4 83 93 53 80
Fax : +33 (0)4 88 66 22 57
4284 rue de la Roche
Montréal (Québec)
H2J 3H9 CANADA
SAFEBRANDS COTE D'AZUR
La Verrière
4 boulevard de Cimiez
06000 Nice
FRANCE
Tél. : +33 (0)4 83 93 53 80
Fax : +33 (0)4 88 66 22 57
SAFEBRANDS ASIA
Unit 1010 Miramar Tower
132 Nathan Road
Tsimshatsui, Kowloon
HONG KONG
CENTRALNIC PLC
4th Floor, Saddlers House
44 Gutter Lane, London, EC2V 6BR
Tel: +44 (0)20 33 88 0600
Fax: +44 (0)20 33 88 0601
Unit 1010 Miramar Tower
132 Nathan Road
Tsimshatsui, Kowloon
HONG KONG
CENTRALNIC PLC
4th Floor, Saddlers House
44 Gutter Lane, London, EC2V 6BR
Tel: +44 (0)20 33 88 0600
Fax: +44 (0)20 33 88 0601
